How long does it take for my order to ship?

Orders are processed within 3–5 business days. Once shipped, you’ll get an

email with your tracking details.

Do you ship internationally?

Yes, we ship worldwide. Shipping costs and times vary depending on your

location and customs.

Can I change or cancel my order?

If your order hasn’t shipped yet, email contact@novuarchiveofficial.com and

we’ll do our best to help.

What if I entered the wrong address?

Contact us as soon as possible with your order number and the correct address.

If your order hasn’t shipped, we can update it.

Can I return or exchange something?

Yes, as long as it’s unworn and in its original condition.

Email contact@novuarchiveofficial.com within 14 days of delivery to start a

return or exchange.

How do the sizes fit?

Most pieces have a relaxed, everyday fit. If you prefer a tighter fit, you can size

down. You can also check our Sizing Chart for exact measurements before

ordering.

Will sold-out items restock?

Some might, but most drops are limited. Follow us or join our mailing list to stay

updated.

Where is Novu Archive based?

Novu Archive started in New York — built around the idea of youth, time, and

meaning.

How can I contact you?

You can reach us anytime at contact@novuarchiveofficial.com — we’ll get back

to you soon.