Privacy policy

At Novu Archive, your privacy matters. We value the trust you place in us when you choose to shop with our brand, and we are committed to protecting your personal information.

Information We Collect

When you place an order or interact with our site, we may collect details such as:

  • Your name

  • Shipping and billing addresses

  • Payment information

  • Phone number and email address

  • Order history, returns, or exchanges

  • Basic technical data like your browser type or how you use our site (to help us improve your shopping experience)

Why We Collect It

We collect this information so we can:

  • Process and deliver your orders

  • Confirm payments and send order updates

  • Handle returns or exchanges

  • Communicate with you about your purchases

  • Improve how our store runs and feels

  • Keep your shopping experience safe and secure

Sharing Your Information

We do not sell or trade your personal data. We only share it when necessary to complete your order — such as with trusted payment processors, shipping carriers, or services that help us operate our store.

Security

We take reasonable steps to protect your personal information, but please remember no online system is 100% secure. We always work to keep your data as safe as possible.

Your Rights

You have the right to:

  • Know what personal information we hold

  • Request corrections if it’s inaccurate

  • Ask us to delete your information

To exercise these rights, contact us at contact@novuarchiveofficial.com

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. If we do, we’ll post the new version here with an updated date.

Novu Archive was built with the idea of creating something that lasts — and that includes protecting your privacy every step of the way.