Shipping policy

At Novu Archive, we do our best to make sure your order arrives safely and on time. Every piece is important to us, and we take care in how it’s packed and shipped.

Processing Time

  • Orders are usually processed within 2–4 business days after purchase.

  • During high-demand periods (like new drops or holidays), processing times may be slightly longer.

Shipping Time & Rates

  • Delivery times vary depending on your location and the shipping option selected at checkout.

  • Shipping costs are calculated at checkout and shown before you place your order.

  • You’ll receive a confirmation email with tracking details once your order has shipped.

Tracking

  • All orders include a tracking number so you can follow your package.

  • If you don’t receive tracking information within a few days of your order, reach out to us at contact@novuarchiveofficial.com.

International Shipping

  • We ship worldwide.

  • Delivery times for international orders vary by destination and customs clearance.

  • Customers are responsible for any customs fees, import duties, or local taxes charged by their country.

Lost or Delayed Packages

  • Once an order has shipped, delivery is handled by the carrier.

  • If your package is delayed, lost, or arrives damaged, contact us at contact@novuarchiveofficial.com, and we’ll do our best to help.